We have important news for our loyalty points members. We are updating our loyalty program to better serve all our customers. The main reason for this update is so our customers can easily accumulate points and access well-deserved rewards across all our stores and online – something that has been a challenge up until now.
Over the next two weeks we will be changing over to our new loyalty program, where every dollar spent equals 10 points (currently it is one point for every dollar spent). Once you reach 5000 points, you will get $25.00 off any purchase of $25.00 or more. If you currently collect points when purchasing with us, your current point balance will be transferred to our new program, and the value will be reflected. For example, if you currently have 350 points, it will be reflected as 3500 points in the new system. Otherwise, the reward goal will stay the same.
We are rolling out these changes in two phases:
Phase one will start this Wednesday, March 13th online, so if you place online orders, you will see this change on Wednesday.
Phase two will happen at all three stores on Tuesday, March 19th. The staff at the stores will be able to help you and answer any questions starting that date.
We are very excited about this update, as it will make the shopping experience much smoother for you. There will also be opportunities for you to earn extra points and get rewarded more quickly – stay tuned for that as well!
Thanks everyone, I truly appreciate your loyalty!
Peter